Privacy Policy

MakeVox (“we,” “us,” or “our”) is a voice-first creative writing platform. We take your privacy seriously. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights regarding your data.

By using MakeVox you agree to the practices described in this Policy. If you do not agree, please do not use the service.

You retain all rights to your creative work. This includes every story, character, outline, world-building note, image, and piece of text you create or upload in MakeVox. We claim no ownership over your content whatsoever.

We store your content solely to provide the service to you — so it is available when you log in, synced across your devices, and recoverable if you clear your local storage.

We do not use your content — stories, characters, outlines, or any other creative work — to train any AI model, whether operated by us or by a third-party provider. Your writing is your own. It is sent to the AI providers named in Section 7 solely to perform the specific action you requested (e.g., transcribing a voice recording, generating a chapter edit, or creating a cover image). Each of those providers is bound by terms that prohibit training on your inputs and require protections consistent with this Policy. Once an action is complete, we do not retain or share your content for any training purpose.

To improve how MakeVox understands instructions, we retain anonymized copies of short instructions given to the product (for example, a request to adjust an image). These records are disconnected from your account and your projects at the moment they are stored, are scrubbed of contact details, are kept for up to 180 days, and are used only internally to improve how the product interprets instructions. They are never used to train AI models and never shared.

We do not sell, license, or share your creative content with third parties for their own use. We do not sell your personal information. We share data with the service providers (Section 7) only to the extent necessary to operate the service.

When you dictate using your microphone, the audio is transcribed into text in real time. The raw audio recording is discarded immediately after transcription — we do not store audio files. Only the resulting text transcript is saved to your project.

We collect the following categories of information:

To operate MakeVox we rely on established third-party service providers, each bound by contractual obligations consistent with this Policy. We use them in the following categories:

• Authentication — verifies your identity and keeps you signed in (stores your name and email).
• Payments — processes subscription billing. Your card details are held by our payment processor; we do not store them.
• AI processing — the third-party AI services that power editing, voice, and generated media. When you use these features we send the relevant input to the applicable provider only to fulfill the specific action you requested. Each is bound by terms that prohibit using your inputs to train their models and that require data protections consistent with this Policy. Specifically:
  • Anthropic (Claude) — your text is sent for AI editing, rewriting, and the writing assistant / chat.
  • OpenAI — your text and dictated audio are sent for text-to-speech, transcription, image generation, and realtime voice conversation.
  • Google — your prompts (derived from your content) are sent to Gemini for image generation and, when selected, to Veo for video generation.
  • MiniMax — your shot prompts and reference images(derived from your content) are sent for video generation.
  • World Labs — a location's description and reference image are sent to build its 3D world, when you choose to anchor a location in 3D.
  • ElevenLabs — your text is sent for premium voice narration and sound generation.
  • Deepgram — your dictated audio is sent for real-time voice transcription (Hands-Free).
• Hosting, database, and storage — serves the application and stores your content, account data, and generated media.
• Email delivery — sends account and billing emails.
• Security and rate limiting — protects the service from abuse (no content stored).
• Analytics and advertising measurement — when enabled, receives conversion events (for example a sign-up or subscription) and hashed identifiers so we can measure how well our advertising performs. We do not send these providers your creative content.
• Push notifications — delivers reminders and collaboration alerts to your device when you enable notifications.

A current list of the specific providers in each category is available on request.

You have the following rights regarding your information:

• Access. You can view the content and account data we hold for you by logging into MakeVox. You may contact us for a broader data export.
• Export. You can export your stories and creative content directly from the MakeVox application at any time.
• Correction. You can update your name and email through your account settings or by contacting us.
• Deletion. You can delete individual projects, characters, or content in-app. You can also permanently delete your entire account at any time, yourself, from Settings → Danger Zone → Delete account. This takes effect immediately: it erases all of your stories, outlines, characters, notes, and generated images, audio, and video; deletes your profile, settings, and sign-in credentials; and cancels any active web subscription. (A subscription purchased through the App Store must be canceled separately in your device's Settings → Subscriptions, as Apple manages those.) If you would rather we handle it, you can also contact us at the address below and we will process the request within 30 days.
• Portability. We will provide your content in a machine-readable format upon request.
• Opt-out of marketing email. You can unsubscribe from marketing communications at any time via the unsubscribe link in the email or via your account settings. Transactional emails (receipts, security alerts) cannot be disabled while your account is active.

If you are located in the European Economic Area (EEA), United Kingdom, or California, you have additional legal rights:

We use essential cookies and browser storage to keep you logged in and to remember your preferences (e.g., theme selection). We also use a first-party cookie to remember the ad or campaign that referred you (see “Marketing attribution” above).

When enabled, we use analytics and advertising tools — including PostHog, Google Analytics, the Meta Pixel, and the Google Ads tag — to understand how the site is used and to measure the effectiveness of our advertising. These tools may set their own cookies and receive conversion events. PostHog records page visits and key product steps using your account ID, without your story text, email, or URL query strings. We honor the Global Privacy Control signal: when your browser sends GPC, PostHog does not initialize and the other browser tags do not load. Google tags run under Google Consent Mode with advertising signals (ad storage, ad user data, ad personalization) defaulted to denied. You can further limit tracking through your browser settings and the providers' opt-outs (for example, the Google Analytics opt-out and your Meta and Google ad settings). If you block all cookies, some features (including login) will not work.

Listening to a shared recording. When you play a table-read recording on a story someone shared with you, we record how far into it you got and show that to the story's author. Your browser keeps a random identifier so a return visit continues the same entry. If you are signed in, the author sees your first name; otherwise they see only “A listener”.

MakeVox is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

Conversations with characters (character chat and Talk live) are for people 18 and older. Members aged 13 to 17 keep everything else: writing, dictation, table reads and the editor.

We retain your account and content data for as long as your account is active. If you cancel your account, we will delete or anonymize your personal data within 90 days, except where we are required to retain it for legal or regulatory purposes (e.g., billing records for tax compliance, which we retain for the period required by applicable law). Backup copies may persist for a short additional period before they are overwritten in our rotation cycle.

We implement industry-standard security measures: HTTPS in transit, encrypted database connections, and access controls limiting who within our team can access user data. No system is perfectly secure; if you discover a vulnerability, please report it to us promptly at the address below.

If MakeVox is ever sold, merged with another company, or its business is transferred, your writing and your conversations stay yours. Whoever takes over MakeVox must keep this Privacy Policy for the content and information they receive, or ask for your consent before using them under new terms. Nothing you made is sold apart from the service that keeps it for you. We will tell you by email before any of it moves.

Before, during, and after any change like that, you can export your stories from the app, ask us for a copy of everything else in a machine-readable format, and delete your whole account yourself at any time (Section 8).

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you by email. Your continued use of MakeVox after changes are posted constitutes acceptance of the updated Policy.

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: privacy@makevox.ai